Designing a multi-generational workplace? Here's what you need to know
Designing a multi-generational workplace? Here's what you need to know
Why every generation of employee needs something different at work
Employees in America today are more age diverse than ever before. Many older generations, including baby boomers and traditionalists, are staying in the workforce past the typical age of retirement. Meanwhile, the 61 million members of Gen Z are preparing to look for employment in the coming years, and, by 2025, millennials will make up the majority of the workforce.
Planning spaces that accommodate the needs of a diverse group of employees can be challenging, which is why we created this guide detailing what each generation needs from their workspace. Here are the five generations of employees in the workforce today and how you can design spaces to meet their needs and wants.
Traditionalists (1922 - 1945)
Although the youngest members of this generation turn 76 this year, a few members are still in the workforce. None of them grew up with technology, or worked with it for most of their careers, so accommodations may be needed to help them adapt. Many of them remain in senior positions in law, accounting, healthcare, and architecture and engineering, and some have taken administrative roles to keep busy after retirement.
Although this generation may not be working for much longer, their experience growing up after the great depression and World Wars has made them a loyal, hardworking asset. By making changes at the office to meet their needs as they age, they’ll return the favor by staying loyal to your organization.
Baby Boomers (1946 - 1964)
Members of this generation are usually defined as goal-oriented and independent, qualities that have propelled them into upper management positions. They tend to thrive on familiarity and routine, meaning that the changes caused by an office redesign could be disruptive for them.
They grew up in an era when everyone got their own private office (or, at the very least, a private cubicle), but usually enjoy collaborative workspaces.
Gen X (1965 - 1980)
This generation is a mix of folks who are comfortable with technology and folks who are not— they didn’t grow up with it like many millennials did, but they have also had time in the workforce to adapt and learn.
They value the opportunity to work independently (in fact, 41% describe themselves as entrepreneurs) but also appreciate the opportunity to collaborate with generations above and below them. Creating spaces like communal kitchens is a good way to draw them out and allow them to socialize on their own terms.
Generations X also appreciates the work-life balance lifestyle so consider offering telecommuting options for this group.
Gen Y/Millennials (1981 - 1996)
Generation Y is the first generation of “digital natives,” where most members of this generation grew up with a personal computer in their home. As a result, they embrace the use of new technology in the workplace, including features that allow them to work from anywhere like power adapters and wifi in outdoor spaces.
They expect a modern workplace, and are eco-conscious and appreciate biophilic design and sustainable features in the workplace, including opportunities to recycle and compost.
Gen Z (1997 - 2012)
For many designers, Generation Z (or post-millennials) is the most unknowable generation. According to the US Labor Department, they are expected to make up at least 25% of the US workforce by 2020. The youngest members are still relatively new to the workforce, and we’re watching as they demonstrate an increased need for work-life balance and workplace wellness. Incorporate elements like in-house gyms or rock climbing areas so they have options for physical activity throughout the day, and consider integrating objects like sit-stand desks and ergonomic furniture to show you care about this generation’s need to stay well while at work.
Furthermore, members of this generation don’t remember a time before the internet — they’re true digital natives, and feel most at home in a workspace with ample technology. They want to collaborate face-to-face as well as online, so consider using team communication software like Slack or Microsoft Teams.
In addition to wanting virtual workspaces, they also desire opportunities to work more independently and tend to shy away from open office concepts. Help them feel more at home by providing break out rooms and spaces for quiet reflection.
2019 Workplace design predictions
2019 Workplace Design Predictions
These trends will Influence your office's corporate real estate footprint
As we kick off 2019 by partnering with clients new and old, we’re excited to pause and consider what design trends will shape our workplace in the coming year.
In 2018, we saw more companies focusing on designing for wellness and creating flexible workspaces where employees can seek solitude or work collaboratively. Here are six workplace trends our team thinks facilities managers and real estate professionals will be focusing on in 2019.
More flex space
Since open offices are here to stay, we predict flexible workspaces that allow both focused, independent work and group projects to become even more of a priority. More importantly, it’s what employees want: 53% of employees surveyed in mid-2018 value working in different spaces throughout the day.
Many clients have been adding additional non-work spaces for collaboration, such as coffee bars or micro-kitchens. These spaces offer opportunities for interaction between teams and the casual exchange of ideas.
Increased focus on the outdoors
Given the studies that show incorporating plant life into your workspace can help ease employee stress, we expect more companies will start introducing outdoor elements to their designs. Biophilic design, which involves using natural design elements like sources of natural light and fresh air, is especially appealing for departmental managers seeking to improve team productivity and reduce mental strain.
This could come in the form of living walls and more houseplants in communal spaces. It could also be created by placing open office desks near windows for employees to enjoy throughout the day and shared communal spaces on the interior of the floor plate.
More comfortable, home-like spaces
Research suggests that more comfortable office spaces can improve productivity. Some companies, such as our client Redbubble, created a soothing home environment by fashioning a meeting space after a cozy library.
More growth into co-working spaces
Most people think co-working spaces are only for freelancers and small businesses. However, many larger companies are busting that myth and leasing co-working spaces to provide flexibility in their real estate strategy.
In mid-2018, Facebook announced that it would be leasing almost all of WeWork’s latest co-working space in Mountain View, California. We suspect more companies will be following Facebook’s lead in 2019. Partnerships with co-working spaces allow larger companies to get available office space faster for projects requiring a quick turnaround, without requiring a large spend on buildout.
More retrofitting old warehouses
Companies continue to look for ways to differentiate their facilities from others in order to attract top talent. One strategy that will continue to gain traction is be renovating old buildings, such as warehouses, into high-tech office space. The exposed beams and high ceilings add character to an office and are defining elements for tech companies such as Gusto. The HR software company recently renovated Pier 70 in San Francisco to create a fresh, unique space for employees to work and collaborate.
What facilities or workplace trends do you think we’ll be seeing more of in 2019? We'd love to hear from you!
