MAC Of All Trades
MAC Of All Trades
By: Annie Kutsuris
MAC coordinators are the unsung heroes of the workplace, making transitions smooth for new and existing employees and supporting the overall goals of facilities teams. But what exactly is a MAC coordinator and how do they improve the workplace experience? MAC stands for moves, adds, and changes. These specialized move managers are often embedded at a client’s facility and are responsible for small to medium-sized moves within the office or campus, typically after-hours and over the weekend. They work closely with facilities teams, department heads, team leads, and dozens of external vendors to optimize space usage and minimize disruption to daily operations so employees can focus on their work. They are skilled at providing quick responses to complex projects and optimizing space usage. Let’s explore four of the services a MAC coordinator provides.
Elizabeth Cisneros
Sr. Project Manager
Meet the MAC team
What skills are needed to be successful in this role?
“Be extremely organized because the train does not stop!”
Tom Nguyen
MAC Coordinator
What’s the most important thing you do for your clients?
“[We] provide quick responses and fixes daily to optimize the space for employees.”
On/off boarding
One of a MAC coordinator’s many jobs is the onboarding and offboarding of employees. When a new hire is made, the MAC coordinator assists in space and occupancy planning to locate or create the appropriate workspace for the employee, with consideration to accessibility needs, job function, remote work schedule, equipment, and furniture system needs. The inverse takes place when an employee is offboarded or has a significant job change. MAC coordinators work with warehouses, IT teams, furniture dealers, and movers to decommission workstations and to make room for larger moves and reconfigurations.
Vendor sourcing and management
Depending on the size of the organization and churn, there may or may not be preexisting contracts in place for vendors. When a new vendor is needed, MAC coordinators will develop and manage the RFP process and assist in vetting and making recommendations to the facilities team. The Bridge Group’s MAC team is skilled at writing RFPs and ensuring clients are covered. The MAC team coordinates with dozens of external vendors for every project, including electrical, data cabling, furniture, biophilia, moving, and audio visual, in addition to the internal IT, facilities, and leadership teams.
Facility management software
Computer-aided facility management (CAFM) is important for organizations with multiple locations or large campuses. This software tracks employee changes, allocation of physical and shared resources, space assignments, and more. Having an up-to-date record of all moves, adds and changes is critical to maintaining the efficiency of a facility’s operations. The Bridge Group’s MAC team is proficient in setting up and managing CAFM programs.
Trend forecasting
The Bridge Group’s MAC team manages an average of twelve moves every week, which gives them keen insight into the trends and needs of the modern workplace. They report their observations to client leadership to aid in strategy and budget planning. Some of the trends they’ve observed as a result of recent return to office requirements are increased demand for meeting spaces (i.e., conference rooms and meeting pods), flex desks, hoteling spaces, and hybrid spaces where employees have the flexibility to do either focused or collaborative work.
MAC coordinators provide tremendous value by executing smooth transitions for employees, developing solutions to workplace challenges, and supporting organizational goals. The Bridge Group team handles all this and more so your employees can focus on your core business.
Celebrating Women's History
Celebrating Women's History
In honor of Women's History Month, we sat down with four of The Bridge Group's finest, to learn about their experiences as females in a historically male-dominated industry. These women are smart, strong, and passionate and it's an honor to have them on our team serving our clients. Meet the panel!
What inspired you to get into the construction industry?
SS: I came from a family where nothing was a barrier. It was "Go and get an education and be the best you can be". That expectation allowed me to have the ability to think, "I can do these things. In fact, not only I can, but I will".
EC: I actually started in residential real estate. It's the delivery that really inspires me to do real estate in general. Nobody likes moving, nobody likes picking up and going, but that look on their face when they move in and they have so much gratitude…It's that moment. That inspires me.
Sheideh Shanahan | Regional Lead, Pacific Northwest
Sheideh leads our Seattle, WA office and has over 20 years of experience in the construction industry. Her career has included managing the design and construction of commercial buildings as well as civil infrastructure.
Elizabeth Cisneros | Senior Project Manager
Elizabeth has 12 years of experience in Project Management and
Strategic Planning having executed complex projects of all types
including office, financial services, healthcare, and life sciences both
domestically and internationally.
Stephanie Hamilton | Senior Project Manager
Stephanie is a seasoned project manager with over 20 years of
experience focusing on high-tech headquarters and campus work,
property management, tenant improvements, decommissions and large
relocations for Fortune 100 clients.
Nicolle Cortorreal | Project Manager
Nicolle is a Project Manager with over 8 years of experience working in
the construction project management, architecture, and planning
industries in the New York City and San Francisco Bay Area.
How has female mentorship impacted your career?
SH: I started off in a male dominated industry and then went to go work for an architect who was a woman. Seeing the
strength and seeing the respect and the knowledge that a lot of these women out there have has been really
inspirational and gives me the ability to say “Why can't I do it?” instead of “I can’t do it”.
NC: When I entered the Construction Management and General Contracting world, there were a lot of women in
leadership positions there...when the opportunity presented itself, whether it was my direct management or even
somebody that I had to work on a project with, I just learned as much as I could, no matter where it was coming from... for me there is an opportunity to learn from anyone that I cross paths with in this industry
EC: The [mentors] that have stuck around are those who really take the
time to say “This is what I did, this is how I felt, this is how I navigated
that”. Even some that are just starting out in the industry- project
coordinators, admins, there's still a lot to learn from them...a lot of us get
stuck in our ways because we've done this for so long and don't know
how else to do it. So even younger women in the industry serve a mentor
role and they don't realize it.
What's the best piece of advice you've received in your career?
SH: I think just the whole idea of “Why can't we do that?” You don't have
to ask permission, you can just do it. And do the best you can at it.
SS: Don’t let what people say to you prevent you from advancing. If you
say “This is not for me because of the things people say” Then you're the
one who loses out and frankly, so does the industry.
EC: [an older mentor] said, "Get over the fact that you're a woman in the
industry, you're going to hear that until the day you die
because you're a woman and you are in a predominantly and historically
male occupation". She said. "So what? Get out of your head and think
beyond that". That wisdom is what I look for in somebody at a higher
level.
Is it important for young women entering the field to seek out
other women
in the industry?
SS: Always. I think every time we see individuals in roles that we didn't
see previously, as a society, we benefit.
NC: I think it's important for them to see and know other women in the
industry and form those relationships. There's not enough talk about
what's it like on site, what's it like when you're the only woman sitting at
the table and you're the one who has to lead because you're the client
Rep or you're the one in charge of contracting the whole team. I just think
that it's something that it would be great for more women to hear.
"When you
bring
diversity into
the picture, it
brings a
richness that
doesn't exist
from a
single point
of view "
SHEIDEH SHANAHAN
"You don't
have to ask
permission,
you can just
do it. And do
the best you
can at it."
STEPHANIE HAMILTON
What sets women apart from their male counterparts
in this industry?
SH: A lot of the time we don't bring our egos...we just bring our
knowledge. There's no arm wrestling in the room.
SS: I think when you bring diversity of any kind, whether it be gender,
age, or religion, you see the entire picture. If everyone is the same,
then their perspective, their frame, is the same. But when you bring
diversity into the picture, it brings a richness that doesn't exist from a single point of view.
How do you support the women on your team?
SH: By giving them the opportunity to try new things, to learn new
things and to really push their limits. Part of being a human is learning
and making mistakes, fixing those mistakes and then feeling more
empowered.
SS: Compassion and empathy.
Thank you to Sheideh, Elizabeth, Stephanie and Nicolle
for sharing! Each and every one of us brings
unique experiences, wisdom and passion to our work.
At The Bridge Group, we believe we are better
together, supporting and lifting each other up!
Effects of COVID-19 on the Construction Industry
How COVID-19 Impacts the Construction Industry
Tips to protect the wellbeing of workers and keep projects moving
The construction industry is particularly feeling the impact of the coronavirus outbreak because workers are unable to work from home and must be onsite to do their jobs. While we may not be on the frontlines of fighting the pandemic, there are many practices we can embrace to help reduce the spread of the virus, the seasonal flu, and other respiratory illnesses. First, we want to share some of the ways we’re seeing the coronavirus impact our industry. We then explore how we can help keep worker healthy, stay connected, and adapt our work to changing circumstances.
Coronavirus Impact on the Construction Industry
Some of the impacts we’re seeing include delays of materials from outside the country as well as concerns that delays from US suppliers may be next. In response, general contractors are securing materials domestically and getting them to sites as quickly as possible. Building departments in some areas are beginning to close, which could bring permitting and inspections to a halt. There is a risk that some contractors and subcontractors may suspend operations. With all these uncertainties, we know project timelines may be impacted and are working closely with our teams to create recovery plans.
Taking care of our people is incredibly important to us at The Bridge Group. As construction continues on many projects, we've compiled some measures we can take to help keep everyone healthy and safe. This applies to workers general contractors and sub-contractors on-site and employees in the workplace.
Tips for Staying Healthy and Connected
Healthy Practices on Site
1. Ask general contractors to install additional hand-washing stations at construction sites.
2. Encourage workers to stay home if they feel sick and remind them to cover coughs and sneezes with a tissue, then immediately discarding the tissue in the trash.
3. Ask general contractors to implement social distancing, with employees working at least six feet apart when it is safe to do so.
4. Post notices or posters at worksites reminding employees how they can protect themselves and others from respiratory illnesses. Notices can include reminders to wash hands frequently or use hand sanitizer; to work at least 6 feet apart when safely possible, and to stay home when sick. The CDC offers printable materials online.
5. Wipe down frequently-touched surfaces, such as door handles, bathrooms, railings, kitchen areas, and shared tools and machinery. Provide disinfecting wipes on-site.
Stay Connected and Adjust Project Timelines
1. Stay in close contact with general contractors to understand their concerns about employee health.
2. Discuss timeline implications with project stakeholders if construction slows, and work closely with them on the development of recovery plans. If construction comes to a halt, use the time to plan so the schedule impact can be minimized once construction picks up again.
3. As teams try to reduce travel and follow the shelter in place, we can use technology to communicate and collaborate. Facetime and photography allow architects and stakeholders to monitor progress and reduce concerns of remediation measures later on. We can eliminate in-person meetings by taking advantage of video conferencing and team collaboration tools. Apps and cloud-based tools like Zoom, Google Suite, Trello, Asana, Slack, Jira and Microsoft Teams are all ideal.
In these unprecedented times, we’re all learning how we can continue to safely work together, whether in an office, at home, or on a construction site. We’d love to hear your ideas. How have you seen the coronavirus affect the construction industry or impacted your client projects? We’d love to hear your thoughts in the comments section below.
The Carbon Cost of Concrete
The Carbon Cost of Concrete
World’s most used building material produces bigtime CO2 emissions
Sustainable construction is no longer a ‘nice-to-have.’ With global temperatures rising and urgent warnings to cut emissions from the IPCC, the construction industry must take action to reduce its hefty contribution to greenhouse gas production and increase sustainability.
Are there ways to improve sustainability in construction? Options range from creating more energy-efficient buildings to responsibly sourcing materials and choosing more carbon-friendly materials, like low carbon concrete. Cement, the main ingredient in concrete mix, is a particularly offensive player when it comes to sustainability.
Did you know the impact of carbon concrete?
If the cement industry were a country, it would be the third-largest carbon dioxide emitter in the world, behind only the US and China.
Choosing low carbon concrete is an opportunity to massively decrease the cement industry’s carbon footprint. At scale, sustainable concrete has the potential to reduce over 70% of the cement industry’s greenhouse gas emissions by 2050, the equivalent of 4% of world-wide all GHG emissions. That’s major impact!
Why do we need low carbon concrete?
Simply put, because concrete production makes a lot of CO2, and we make a lot of concrete.
Concrete is the most widely used construction material in the world. It is the second most used material in the world after water. The global population continues to grow. To meet these demands for housing, sanitation, business and commerce needs, big construction projects which rely heavily on concrete as the main building material are underway on nearly every continent.
As a result, the concrete industry is growing steadily—at an annual rate of 8%—at a time where there’s a pressing need to cut global emissions, and quickly. Emerging markets like India and Brazil are urbanizing and expected to further drive the demands for concrete, yet the industry is facing societal, financial, and increasingly, regulatory pressure to decrease emissions rapidly.
Why does cement production emit so much CO2?
It’s the sheer scale of the manufacturer and use of concrete that makes it a top contributor to global greenhouse gas emissions—the industry is responsible for 7% of worldwide CO2 emissions.
The majority of concrete’s carbon footprint comes from the production of clinker, a main component of cement. Producing clinker results in chemical and thermal combustion processes called calcination creates 50% of the processes’ GHG emissions. Because this CO2 comes from a chemical reaction, it can’t be eliminated by switching to more energy-efficient fuels. Today there are a few options for low carbon cement mixes that either eliminate or decrease the amount of clinker in cement mixes. Substitutes such as fly ash and blast-furnace slag are used instead.
High fuel requirements are another big contributor to cement production’s big carbon footprint. Heating the kilns to high temps required to make cement is responsible for another 40% of emissions created.
Low carbon cement mixes options
- Use "cleaner" ingredients than ordinary concrete—ingredients that reduce the number of GHGs emitted during production
- Are produced in plants powered by clean energy
- Are available at competitive prices
- Outperform ordinary concrete in terms of material strength
Challenges low carbon concrete faces
Cement, invented by Joseph Aspdin in 1840, has remained essentially unchanged since then. Architects, engineers, contractors, and project managers have historically been hesitant about new building materials for obvious reasons, and innovation has long taken a back seat in the cement industry.
Additionally, the big players in the concrete industry are wary of new products that challenge existing business models.
Recommendations for sustainability in the construction industry
Work with contractors, architects, and project managers who focus on sustainability and have the expertise and experience to design and manage green construction projects. Our team at The Bridge Group has a dedicated Sustainability Manager poised to assist on your project.
A confidential technology company of ours recently expanded its headquarters with a focus on productivity, collaboration, and sustainability. It includes open spaces to foster collaboration as well as quiet, focused workspaces and a rooftop garden with walking paths. The highly sustainable campus was designed to reduce environmental impact from every angle, including building materials like low carbon concrete.
If you’re in the Bay Area and seeking a low carbon concrete option, we highly recommend Central Concrete. Central Concrete is an industry leader in sustainable concrete solutions, providing various EPD mixes designed for performance beyond strength.
In order to reduce the carbon footprint of concrete, Central Concrete uses cement ingredient replacements, recycled fresh concrete, and recycled concrete aggregate. They also use CarbonCure technology, an innovative mix that contains captured recycled waste CO2.
In order to reduce the environmental impact of the concrete used in projects, design standards should be updated to support the use of Type III EPD certified cast-in-place concrete. A final word to Project Managers and Architects- be certain to ask your concrete provider whether they provide a low carbon concrete mix!
What’s your experience using a low carbon concrete mix for a project, if any? Share in the comments below.
Construction Project Management in the Digital (or Modern) Age
Construction Project Management in the Digital (or Modern) Age
The tools ushering in a new era of PM for the AEC industry
Surprising and delighting your clients can be a great thing. Whether it's a handwritten thank you note, an innovative solution to their problem, or a design project completed under budget. But for anyone who works in the AEC industry knows, you don’t want surprises in a construction project. However, they happen, and too often. Whether it’s the rising cost of building materials, errors or omissions in design documents, or differing site conditions, surprises on a construction site mean costly delays. Fortunately, today’s tools and processes help us eliminate construction project surprises like never before.
Construction Project Management Tools Changing the Game
Building Information Modeling (BIM)
Technical industries are changing rapidly, and the architecture, engineering, and construction (AEC) industry is no exception. The most impactful change as of late is the widespread adoption of Building Information Modeling (BIM) workflows. BIM is a 3D model-based process that gives AEC professionals the visibility and best practices to expertly manage construction projects from start to finish. Architects have been using BIM since the 90s, but in recent years contractors and mechanical, electrical, and plumbing consultants have adopted the workflow as well.
The clear snapshot enabled by BIM gives architects, engineers, and contractors the insight and tools to prevent setbacks and strategize building methods before the job site opens. For instance, complete BIM models can run “clash detection” to automatically flag any conflicting trades like plumbing lines overlapping mechanical ducts. Additionally, the common lexicon of BIM means all of the trades speak the same language, decreasing the miscommunication that can quickly derail construction projects. With all the relevant players in construction on the same page with BIM, we’re getting complete digital models of projects that were previously inaccessible.
3D Scanning
3D scanning is another technology quickly securing its place in construction project management. Originally used for existing space surveys, 3D scanners are now producing highly accurate as-built dimensions. These scans avoid the potential errors of analog measurements like marked up drawings. Those errors would mean expensive change orders during the construction phase. Another benefit of 3D scanning is the technology’s ability to record the changes of a building that were not previously incorporated into complete, up-to-date drawing sets.
Less expensive and easier to use than ever, 3D scanning devices tie directly to BIM models for a fluid transfer of accurate data to create precise digital models. Time is saved by skipping the step of translating analog measurements to a digital format, and 3D scanning produces a complete picture of the environment that is exact enough to build from.
Augmented Reality (AR)
If you’ve used a Snapchat filter, you know how fun AR can be. But the same digital canvas overlay is quickly becoming the go-to tool for bringing designs to life. Virtual reality (VR) and time-tested renderings are good for a representation of a project, but AR is the clear winner when it comes to visualizing future-built conditions and projecting a tangible sense of space for clients.
And with iOS and Android heavily investing in smartphones with AR capabilities, AEC professionals can view and export richly detailed AR models with ease. The use of AR for “x-ray” vision capabilities is also rising. Using tablets or smartphones, facilities teams can understand what plumbing lines, conduits, or columns lurk behind walls and ceilings by holding the device to a specific area.
Data
One of the most valuable technologies available today also happens to be one of the least tangible—data. Data is streaming in from all aspects of our lives, including the spaces we inhabit. Sensors can now provide insight as to how spaces are being used by tracking individuals as they move through a space. Data show teams what areas could better perform with HVAC, identify zones that are underutilized, and forecast better methods for conserving energy.
This information together with temperature, location, and acoustics tells a story that can be used to shape spaces and functions, much like having a suit tailored to fit perfectly.
Facing Forward with Construction Project Management
It’s an exciting time to work in construction project management. The tools and processes available today are changing the dynamic AEC industry. Highly collaborative processes like BIM are encouraging fluency amongst trades like never before, while 3D scanning and big data are giving us access to huge pools of information. What remains to be seen is what we will do with it all.
Whether you’re a seasoned architect, facility manager, or industry newbie, we want to hear from you. Comment below and let us know what tools and processes you’re most excited about today and in the future.
Strategies to control costs on your construction project
3 Simple Ways to Control Costs On Your Next Construction Project
Construction costs spiraling out of control? Here’s how to handle it.
As project managers, it’s our job to make sure our client’s office build-out is completed on time and within budget. We frequently partner with startups and companies who are growing rapidly and have a strict budget with little room for the costly overruns that can become an insidious part of the construction process. As a result, we’ve fine-tuned our ability to get our clients the best value for their money.
Here are three strategies Construction Managers, Facility Managers and Operations Teams can employ to keep costs low while ensuring that your new space meets your needs.
1. Bring in a contractor early
By hiring a general contractor early in the project, you can price the plans at various stages during the design process. Then, your team can conduct value engineering exercises as they design and prevent costly surprises once the construction documents are complete.
2. Find opportunities to cut costs
A general contractor can also identify where the costs are coming in high and make suggestions for places you can cut back. Ideally, your project management firm will work closely with the design team and general contractor at this stage to ensure sure they’re reducing costs without sacrificing quality.
3. Utilize cost comparisons
Skyline Construction created a tool called the Bay Area Cost Comparison to help guide you towards a less expensive project. This white paper will give you an idea of what an average project might cost in your area, what factors drive escalation, and what cost saving measures to look for.
We brought all these strategies together during our recent work for RocketSpace, a San Francisco based co-working space. Our team partnered with Skyline Construction, while we were still finalizing the fit plan so they were contracted and ready to price at the end of the schematic design phase. We conducted a second round of pricing after the design development phase and then, of course, at the end of construction documentation.
Our partnership with Skyline Construction helped us discover several ways to save on construction project costs. Project savings included; re-working the mechanical design, selecting less expensive light fixtures, re-thinking the door selection to each office space and finding a less expensive finish for the millwork. It would have been disastrous if we had discovered these expenses after our construction documents were complete, since it would have delayed the project and led to change orders from our design team. As it was, our team was able to make these decisions while the plans were coming together, which resulted in construction costs meeting our budget and staying on track with our timeline.
We’re not afraid of a small construction project budget. Find out how we can help with your next project or discuss some costs savings alternatives. Contact us now for your free project consultation.